Back in april my husband went to the local gp for patches to stop smoking. while he was there his general health was discussed,he complained about feeling a bit tired but he is 77. Blood tests were run also an ecg. Nothing more was heard and as far as we were concerned there was no problems. In july I booked a holiday to usa, and of course took out Travel insurance. Two weeks ago we had a telephone call from the local hospital, cardiology department, they were doing a clinic for the overflow of backlog patients. We went to the appointment to be told that my husband had atrail fibrillation. Went to see a different gp in the practice, explained we had booked a holiday to the usa without being aware of a heart condition,she said you can complain.I rang the travel insurance company today to make them aware of my husbands condition and they said they would not charge because I was not aware of the condition at the time of taking out insurance. If I had to make a claim, going back into my husbands medical notes the referal was already done before I booked the holiday, and we knew nothing about it. Help this is driving me around the bend?
I Need To Make A Compliant About A Doctor In Our Pratice,for Reasons Of Travel Insurance?
Oct - 21 | By: AHT | 6 comments.
Filed under : Health Insurance
6 Responses to “I Need To Make A Compliant About A Doctor In Our Pratice,for Reasons Of Travel Insurance?”
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The important point here is as the Travel Insurance have said, you were unaware at the time of taking out the insurance so you are covered, only making a false declaration or not declaring a pre existing condition does the policy become invalid, or an excess put on it.
It’s pointless making a complaint against the doctor, you were not given any misleading information.
I am so sorry that your husband is unwell, but I cannot see why you wish to complain about the Doctor, the diagnosis was made at the hospital clinic, The referal was done before you booked the holiday but in any case this could only have been done after the initial visit.
Can you clarify please – does the condition make it impossible for you to travel.
Travel insurance will be well used to this type of thing.
a compliant?
So, what is your question?
Frankly I don’t see what you have to complain about. Your GP sensibly referred you to the hospital, it’s not his/her fault that they have a backlog and that you booked a holiday in the meantime. Or are you alleging that he knew about the results and kept them from you while you booked the trip?
In any case, your insurers are happy to cover you. Enjoy your holiday.
If you mean a complaint, I don’t see what your doctor did wrong. He wasn’t to know what the result of the ECG would be, he just referred your husband for one to check whether there was anything to raise concerns. It’s not clear from what you’ve said whether a heart problem was noticed from the ECG or at the cardiology tests, but either way I don’t think it would have been your GP that was involved at that stage. Obviously it’s hard to get the whole picture just from a description, but it seems that you were just really unlucky with the timing of your holiday. You can’t always blame somebody.